Travel Questions Answered by an Airline Gate Agent

Airfarewatchdog asked an airline gate agent questions about their job and advice for travelers.

One of the questions that travelers always want to know the answer to is "Is it true that you can upgrade people at your own whim? Is it important to dress nicely if we want a free upgrade?":

On an oversold flight, we can definitely move someone up to first class, and yes, the better dressed you are, the more likely you are to nab that seat. I am not going to put someone wearing flip flops up front with our best customers. It also pays to be courteous, to smile, and to be patient. I would rather give the better seat to someone who makes my life easier.

Read more of the answer and other travel questions asked at the Huffington Post.