The Ticket, a news blog for frequent travelers, comments on Delta's new 72-hour SkyMiles policy:
"Starting August 15, if you want to change or cancel a SkyMiles award flight within 72 hours of departure, your miles will be forfeited. You read that right: If you must change or cancel your award flight within 72 hours of your trip, you now forfeit the miles. Poof! Gone! Buh-bye…"
Read the rest of the article to find out Delta's motivation in
changing the policy and voice your concerns directly with them.
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